(4.3 / 5)1703+ Ratings

Retro Access Reviews

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Overall Rating

4.3

9 Reviews

559%
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About Retro Access

Retro-access.com is a dedicated store known for its RGB cables made in the USA for use on the XRGB, CRTs, PVMs, and more. Their product line includes a variety of cables and accessories for different gaming consoles. Some of their notable products include the Super Nintendo stereo RGB SCART lead, Dreamcast 15kHz/31kHz 480i/480p SCART Cable, Genesis 2 32X/CDX RGB SCART cable with csync, Sega Saturn stereo csync RGB SCART cable, and Sony Playstation RGB SCART lightgun compatible lead. They also offer custom BNC cable builders for specific customer needs. All these products are expected to be back in stock in 2024. The store is also known on eBay as Retro_Console_Accessories.

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Retro Access Customer Reviews (9)

0/5

Natasja Paulsen

Verified Buyer

Feb 12, 2023

Bertrand Cloutier

Verified Buyer

Feb 11, 2023

Arthur Pinto

Verified Buyer

Feb 11, 2023

Macha Heijmans

Verified Buyer

Feb 10, 2023

Baysangur Arsanukayev

Verified Buyer

Feb 9, 2023

Jake Stephens

Verified Buyer

Feb 7, 2023

Ralf Kuster

Verified Buyer

Feb 7, 2023

Larry Jennings

Verified Buyer

Feb 6, 2023

Edna Glaze

Verified Buyer

Feb 6, 2023

Retro Access Customer’s Q&A

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Retro Access FAQs

About Retro-access.com Prices and Cost?

Retro-access.com offers a variety of products with different prices. For instance, the Dreamcast 15kHz/31kHz 480i/480p SCART Cable is priced at $43.00. The SCART adapter for RetroTINK 5X is available from $36.00. They also offer a Custom BNC Cable Builder product, with prices ranging from $34.50 to $49.50. Other products include 10ft coax for $20.00, 5ft coax for $9.00, and 8ft coax for $16.00. Please note that prices may vary and it's recommended to check the website for the most accurate and up-to-date information.

Retro-access.com Return Policy?

At Retro-access.com, customers can use the site to return their item within 2 years of purchase. If the item has a fault, the label cost will be refunded. If a customer uses the system on the site to return a cable they have already received, a return label will be sent. If there is nothing wrong with the returned cable (i.e., the customer changed their mind), the cost of the cable will be refunded sans shipping.

In terms of the shipping policy, Retro-access.com buys shipping labels before testing and packing. If a label is bought for an order and it does not go out the same day, this often means the package was dropped in the mailbox and there was no pickup. This can happen randomly or on USPS holidays, but it could also mean an issue with a cable in the order and might need to redo it. This usually takes a maximum of an extra day.

About Retro-access.com Popular Products and Services?

Retro-access.com is known for its RGB cables made in the USA for use on the XRGB, CRTs, PVMs, and more. Some of the popular products include the Super Nintendo stereo RGB SCART lead SNES CSYNC SHIELDED, GROUNDED cable, the Dreamcast 15kHz/31kHz 480i/480p SCART Cable, and the Genesis 2 32X/CDX RGB SCART cable with csync. They also offer a Custom BNC Cable Builder service where customers can customize their own BNC cables. The website also sells console connectors and coax cables in various lengths. All these products are expected to be back in stock in 2024. The website is also known on eBay as Retro_Console_Accessories. This is their dedicated store page.

How can customers contact Retro Access's customer service?

Retro Access recommends that customers use the website to handle their queries as it is simpler than email. This is because the company's customer service team is constantly bogged down with email and wants to keep these queries separate.

What is the typical order processing time at Retro Access?

Retro Access is currently taking orders with a longer handling time. As a result, they have created a page where customers can get a good estimate of when their order will be shipped.

What should I do if my Retro Access package is missing?

If a customer's package has gone missing, stopped tracking, or they need to change their address, they should open a return request with Retro Access.

Is it possible to return a cable?

Yes, customers can now use Retro Access's website to return their item. They can visit a specific page to return their product within 2 years of purchase.

What should I do if I want to return a new cable that I've changed my mind about?

If the returned cable is in good condition and there is nothing wrong with it, Retro Access will refund the cost of the cable minus the shipping fees.